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Terms & Conditions

Cancelation Policy

If You Cancel Your Holiday
  • You or any member of your party, may cancel their travel arrangements at any time. Written notification or an email to that effect from the person who made the booking must be received at our office. The applicable cancellation charges are as per the published cancellation policy below.
Cancellation Charges as per person :
  • Before 30 days : Rs 10,000/-
  • Between 15 to 30 days or more: 30 percent of tour cost.
  • Between 7 to 15 days of Departure Date: 50 percent of tour cost.
  • Less than 7 days to date of Departure: 100 Percent.
  • In case of no show or cancellation after the tour has commenced: 100 percent.
If we Change or Cancel Your Holiday
  • We do plane the arrangements in advance. It is unlikely that we will have to make any changes to your travel arrangements. Occasionally, we may have to make changes and we reserve the right to do so at any time. If there are any changes, we will advice you of them at the earliest possible date. We also reserve the right in any circumstances to cancel your cancel arrangement by assigning reasons to you.
  • If we are unable to provide the booked travel arrangements due to reasons beyond our control ( for bad weather, Political reason/ Permit delay ).
  • We shall first try to offer you alternate dates for the tour if the tour has not already commenced.
  • If the tour has already commenced, then we sall refund the booking price/fee charged from you on a pro-rate besides depending on portion of the tour standing utilized by you.
  • In all circumstances, however our liability shall be limited to refunding to you the price we charged as the tour fees.
Change your Holiday Plan

After confirmation of service, if you wish to change your travel arrangements in any way, for example your chosen Departure date or accommodation we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be in writing from the person who made the booking. All cost incurred will be borne by yourself.

Our Liability to You

We accept responsibility for ensuring that your travel arrangements, which you book with us, are supplied as represented and promised to you. If any parts of your travel arrangements are not provided as promised, due to the fault of our employees, agents, we will pay you appropriate compensation if this has affected the enjoyment of your travel arrangements. Our liability in all cases shall be limited to the cost you paid of your travel arrangements.

We do not accept any responsibility for any third party service provided, like hotel, transport etc. For example, travel delays are the responsibility of the transport and inefficient hospitality is the responsibility of the hotels.

We are only your tour operator and at no time do we act as managers for your respective responsibilities and personal obligations. We are therefore not responsible for your act, misdemeanor, omissions and neither are we responsible for managing any of your personal affairs, for example, we are not responsible for ensuring the safety of your personal belongings, travel documents etc. at any time before the commencement of the tour or after it or during the tour.

Holiday Insurance

It will be your responsibility to purchase insurance cover and we are not responsible for the same.

Accuracy not Guaranteed

We cannot and don't guaranteed the exactness of any service that may be provided to you. For insurance, photographers of the interiors of the hotel rooms posted transport on our website have been sourced from the respective Hotel management, that visual appeal of a room selected by you cannot and is not guaranteed by us. Similarly, while we assure you of enjoyable holidays, we cannot and don't guarantee or represent that such tour will be as per your mental perception, imagination or thought about such tours.

General Important Notes

In case there is any changes in charge in price the same will be communicated to yourself and your only after your confirmation, we will proceed further.

There will be no reduction and refund for un-utilize service.

Surcharges may be applicable over and above the holiday price for the requested period. The same will be advised at the time of booking or prior to confirmation. You need to make an advance payment at the time of confirming the tour and mark the balance payment 30 days prior to the departure of the tour.

Forfeiture of Deposits

We shall be within our rights to forfeit the non-refundable interest fee deposit of Rs. 10,000/- paid by you. In the event you cancel the booking, or on failure on your part to adhere to the tour payment schedule as informed in the documentation Check List, or in the invent the visa of any country is not granted or you are unable to travel on the tour booked due to any reason whtsoever, including medical ground or sickness, the non-refundable interest free deposits shall stand forfeited, and the scale of cancellation set out in the How to Book section of the brochure shall be applicable and binding.

Flight Rescheduling Policy

In the event of delay or preponement of the group due to the political reason/ natural calamities/ permit delays the extra cost towards rescheduling of the flights has to be rendered by the guest. Rudra Treks N Expedations Pvt Ltd. Will not be responsible for any additional service/ cost.

Porters and Ponies

Issues related to the hiring of porters and ponies during the Kailash parikarma will not be entertained, since these services and the prices are beyond our control. Therefore you may opt for these services at your own personal risck.

Important Notes

Please be advised that these are the sole and complete terms and conditions governing the tour operations, supplemented only by the user Agreement. No employees of our Company or our agents have the authority to amend, modify or changes these conditions, and you are advise to rely on the terms "as is" Rudra Treks N Expeditions Pvt. Ltd. Reserves the right to change or modify these Terms and Conditions at any time without notice. The above prices are valid @ USD not exceeding Rs. 65/- at the time of Departure.

Arbitration Clause

Any disputes arising out of this agreement and/ or There to shall be referred to sole Arbitrator appointed by Rudra Treks N Expedition Pvt. Ltd. Stationed at Delhi whose decision shall be final and binding upon both the parties to this agreement.

Assumption of Risks, Release and Guarantee

I understand & I am aware that during the tour of trek in which I intend to participate under the arrangement of Rudra Treks N Expedition Pvt. Ltd. And its agents, associates of employees, certain risk and dander may arise, including but not limited to the hazards of travelling in remote and mountainous terrain, accident or illness in remote places without the availability of medical facilities or means of rapid evacuation. I further understand and accept that due to the nature of travel in Mt. Kailash and also due to certain terms & conditions imposed upon Rudra Treks N Expeditions Pvt. Ltd., by the principle i.e,. Chinese authorities, the tour can be canceled at any time or there may be risk of life and limb for which Rudra Treks N Expeditions Pvt. Ltd. Will not be responsible and liable. I will not be eligible for any refund of the cost for whatsoever reason when the trips actually launched and if make a cancellation after completion of booking formalities, and initial bookonh amount of Rs 10,000/- shall be forfeited. I however will receives full refund (25,000/- initial deposit) if Rudra Treks N Expeditions Pvt. Ltd. Cancels trip. I accept and agree all risk associated with the journey and further agree to abide by the terms & conditions of Rudra Treks N Expeditions Pvt. Ltd. As described here & in its brouchuer and publication at my own risk. In the event of illness, accident, weather, political and other factors beyond their control, I will not hold Rudra Treks N Expeditions Pvt. Ltd. Its agents, associates or employees responsible or liable for any damages. I understand that I travel at my own risk.